A lawsuit filed against Southwest alleges the airline operated multiple “chronically delayed” flights affecting thousands of passengers.
The DOT filed a lawsuit against Southwest Airlines, citing a pattern of chronic delays, as the government pushes for stricter accountability.
The Transportation Department continues its battle against chronically delayed flights with new actions against Southwest, featuring a Bay Area route.
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Southwest Airlines was sued in federal court by the Department of Transportation, while Frontier was hit with a $650,000 fine.
The lawsuit filed in California alleges that Southwest illegally operated chronically delayed flights and disrupted passengers’ travel plans.
The Department of Transportation sued Southwest Airlines Wednesday alleging it deceived customers by offering flights it knew it could not make on time.
Southwest in December 2023 agreed to provide $90 million in travel vouchers of $75 or more to passengers delayed at least three hours getting to final destinations because of an airline-caused issue or cancellation, part of a USDOT settlement over the carrier's December 2022 holiday meltdown.
Having assessed a first-of-its-kind fine for “chronic flight delays” against JetBlue Airways, federal regulators have now moved to penalize both Southwest Airlines and Frontier Airlines for similar infractions.
DOT sues Southwest Airlines, accusing the airline of chronic flight delays while citing unrealistic scheduling that disrupted passengers.
Transportation Department sues Southwest Airlines, seeking over $2.1 million in penalties for chronically delayed flights.